In 2025, Ventisette Digital launched a strategic project for milkrite | InterPuls with the aim of strengthening its digital positioning in the US market, one of the most competitive and fast-evolving environments in the dairy sector.

To build an effective direction, the work started from a phase of in-depth analysis, designed to read the market in a structured way, interpret its competitive dynamics and turn the insights gathered into concrete operational choices. The first step involved a complete AS-IS analysis of the US market, developed on several levels:

  • analysis of the industry landscape and the main evolving trends, with a focus on automation, digitalisation, sustainability and operational efficiency
  • analysis of the target audience and its decision-making behaviours
  • competitive benchmarking on communication, branding and digital marketing
  • audit of the existing digital channels, with a focus on website, SEO and social media

From this first phase emerged fundamental strategic indications to guide the project. In a context marked by new demands for innovation, competitiveness and technology adoption, it was essential to define a clear, coherent direction fully aligned with the logic of the target market.

US social media strategy: from channel analysis to a more effective presence

In 2026, the project evolved into a second operational phase, focused on the social ecosystem, with the aim of building a more coherent, recognisable and high-performing presence for the North American market.

This second phase was developed starting from a targeted analysis, needed to assess precisely the effectiveness of the existing editorial framework, how well the language fit each channel, and the main optimisation levers useful for raising the quality, recognisability and performance of the communication. The work included:

  • in-depth analysis of the LinkedIn, Facebook, Instagram and YouTube channels
  • performance evaluation and industry benchmarking
  • identification of the main social trends in the US dairy market
  • definition of best practices and operational do’s & don’ts
  • development of the new 2026 social media strategy

Clearer, more coherent and results-oriented communication

The project led to the definition of a new communication model, designed to strengthen the brand over time and make its digital presence more solid, readable and effective. The work translated into:

  • strategic content pillars
  • a cross-channel editorial model
  • visual and tone-of-voice guidelines
  • a KPI framework geared towards lead generation

The ultimate goal was to transform a fragmented digital presence into a coherent ecosystem, able to increase awareness and credibility, improve the quality of engagement and concretely support the target’s decision-making process.

The Ventisette Digital method: analysis, strategy, execution

This project clearly represents Ventisette Digital’s approach to positioning and digital development journeys in complex, highly specialised B2B contexts: a method that integrates analysis, strategy and execution, uses data and insights to guide decisions, and builds digital systems that are scalable, measurable and performance-oriented.

A piece of work that confirms the agency’s ability to operate in technical and competitive markets with a structured, multidisciplinary and strongly results-oriented vision, translating complexity into clear directions that are actionable and consistent over time.

Massimo Rinaldi

Partner e Direttore creativo di Ventisette Digital. Comunica la sostenibilità before it was cool da oltre 15 anni. Prima dell'acquisto scellerato di Microsoft, ha collaborato con Nokia alla definizione di User Experience e User interface per alcune delle principali app italiane. IG @massimorinaldi27